Delivering Holistic Customer Experiences Today: The Rise of Embedded Finance

This podcast is part of the After Hours by RedCompass Labs series.
Where the best and brightest in the financial services industry tell what they really think about payments.

Will it become commonplace to see payments as an embedded feature inside a holistic experience? Many insiders seem to think so. It’s even said that banks have no option but to respond to people’s demand for further choice, freedom and lower prices. But what exactly can be done to address the ever-changing needs of the customer? What user-friendly banking solutions are there to problems that SMEs face daily?

In this seventh episode of the After Hours by RedCompass Labs podcast, our very special guest, Mark Hatley, CEO and Founder of the Anglo-Dutch Fintech BankiFi, talks about the transformational power of embedded finance. He also explains how putting business customers first is the only way ahead for banks to remain relevant and why no conversation is complete without discussing the importance of purpose, values and principles. Leading-edge technology is paving the way to the future of payments. Find out how.

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