Research Report
Instant payments are gaining momentum in the US
But adoption has been slow compared to the rest of the world.
Legacy systems ill-equipped for 24/7 availability, competition from card revenues and FinTechs, and the choice between RTP and FedNow have given banks plenty of reasons not to modernize.
To remain competitive, banks must overcome these challenges and find the business cases that work.
Are banks currently meeting instant payment demand? How do Zelle, Venmo and Cash App impact instant payment adoption? And are legacy systems holding them back?
We asked 300 senior payment professionals at US banks to find out.